RU

Website Technical Support

Website support from 1,600 ₽ per hour

Website technical support: ensuring stability and business growth
Website technical support: ensuring stability and business growth

A website is not just a company business card. It is a full-fledged tool for sales, communication, and trust. As the business grows, so do the demands on its digital presence.

And if the website is slow, looks outdated, or, worst of all, doesn’t work — that directly hurts revenue. That’s why website support becomes an integral part of a development strategy.

What’s included in website support?

  1. Regular updates of the CMS, plugins, and modules.
  2. 24/7 uptime monitoring and troubleshooting.
  3. Website improvements: adding new blocks, tweaking functionality, adapting to new tasks.
  4. Website audit and optimization according to search engine requirements.
  5. SEO support: improving visibility, working with metadata, loading speed.
  6. Content updates — adding news, articles, refreshing content.
  7. Support and development of websites with a focus on ROI and user experience.

Website Enhancements

Under our services, you can order enhancements for any CMS — be it 1C‑Bitrix, WordPress, MODX, or Tilda. Our team has experience in deep customization of CMS‑based websites in PHP, CRM integration, payment systems, and analytics setup.

Need website support?

We offer various engagement models: from one‑off enhancements to comprehensive support with SLA, monthly maintenance, and a dedicated manager.

We pay special attention to security: support for websites with Russian certificates, two‑factor authentication, and regular backups. This is vital for both e‑commerce platforms and corporate portals.

How much does website support cost?

Pricing is individualized based on workload. For reference: basic technical site support may start from 10,000 ₽ per month, and enhancements on Bitrix from 3,000 ₽ per hour. We offer transparent rates and SLA‑anchored contracts.

Why choose us:

— 10 years of experience in technical support and website development;
— collaborating with major brands and e‑commerce stores;
— flexible terms: subscription support, hourly billing, project‑based approach;
— a team of specialists from frontend to SEO and DevOps.

If you need website support, enhancement services, or want to buy support for your site — we are ready to offer the best solutions in Moscow and across Russia.

Plans
Standard
15 hours included, Hourly rate: 2,200 ₽, Plan cost: 33,000 ₽/month
Business
30 hours included, Hourly rate: 1,900 ₽, Plan cost: 57,000 ₽/month
PRO
80 hours included, Hourly rate: 1,600 ₽, Plan cost: 128,000 ₽/month

Client Testimonials

Polaris

Polaris

Home appliances manufacturing and sales

Deputy Kuznetsov

Deputy Kuznetsov

State Duma Deputy Dmitry Vadimovich Kuznetsov

Axout

Axout

Axout mineral water

Inspair Shop

Inspair Shop

Online clothing store

FancyCar

FancyCar

Online auto parts store

Technologies

LARAVEL
MODX
PHP
SYMFONY
ANGULAR
CSS
1С-БИТРИКС
SQL
WORDPRESS
PYTHON
VUE
JAVA SCRIPT
REACT

Programming technologies are the foundation of any great IT product. We don’t chase trends, we choose the best: React, Vue, Laravel, Django. Reliability, speed, scalability — that's what matters.

Your website or service should run without bugs and lag, not just “exist.” That's why we write clean, optimized code that can handle any load. Want a powerful digital product? Then come to us!

FAQ

We work with websites built on 1C-Bitrix, WordPress, MODX, Tilda, OpenCart, and other popular platforms.

Yes, we provide one-time improvements and hourly-based services.

Yes, we support both corporate websites and high-load eCommerce platforms.

Yes, and it’s the most effective approach. We improve your website’s visibility and stability in an integrated way.

The work of all Big Fish web studio specialists — from designer to developer. Monitoring, backups, edits, updates, consultations, and reporting. The scope depends on the selected plan.

Support means ongoing assistance and issue resolution. Enhancements refer to adding new features and implementing changes upon request.

Polaris Review

Polaris Review

Letter of recommendation from the well-known POLARIS brand

State Duma Deputy Kuznetsov

State Duma Deputy Kuznetsov

Dmitry Vadimovich Kuznetsov, Member of the State Duma

1C-Bitrix Certificate

1C-Bitrix Certificate

1C-Bitrix
“Integration with 1C”

1C-Bitrix Certificate

1C-Bitrix Certificate

1C-Bitrix
“Certified Partner”

1C-Bitrix Certificate

1C-Bitrix Certificate

1C-Bitrix
“Composite Site”

1C-Bitrix Certificate

1C-Bitrix Certificate

1C-Bitrix
“Certified Partner”

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T-Bank Partners

Big Fish is an official partner of T-Bank, and we offer 12-month interest-free installment plans for projects up to 500,000 RUB.

We sign a contract and complete the project for you. Then you repay its cost to T-Bank in equal installments over 12 months.