Dependencies
Check PHP, extensions and Composer packages together.
BIG FISH / PHP application support
Maintain PHP applications, customer portals and website backends. Understand dependencies, queues and data so new features arrive without unexpected consequences.
One-off or ongoing · scoped around your project
SUPPORT × DESIGN × DEVELOPMENT
Check PHP, extensions and Composer packages together.
Monitor queues, schedules, retries and error logs.
Plan database changes and compatibility between old and new code.
EXPLORE THE JOURNEY
Switch options to see how the solution changes. This demonstrates the approach using fictional data.
The application validates data and permissions, stores the request and queues work.
How the work is estimated ↘A worker sends the document to an external service. Temporary failures use bounded retries.
How the work is estimated ↘Check passed. The next stage can be approved.
The status changes after confirmation. Repeating the job does not create a duplicate document.
How the work is estimated ↘A CLEAR PROCESS
Clarify the outcome, business impact and conditions.
Agree scope, cost and acceptance criteria before starting.
Prepare changes on a copy and verify related journeys.
Publish the agreed result and update documentation.
SCOPE AND PRICING
Hour packages are available for ongoing support. Individual tasks receive a separate estimate. Hosting, licences, third-party services and urgent work terms are specified in the proposal; they are not automatically included.
A precise quote follows a discussion of your project.
DOCUMENTATION
Document coverage follows the agreed task. Secrets are stored separately from shared instructions.
Environments, versions, services, owners and access-management rules.
Pre- and post-release checks, backup and recovery conditions.
What changed, when it was released and how to verify it.
Content editing and new features without editing source code.
IN DETAIL / 01
Record PHP versions in web and command-line environments: they may differ. Check extensions, Composer constraints and code using deprecated features.
Test the transition on a copy with equivalent dependencies and configuration. Investigate warnings rather than only hiding them. Version selection considers application compatibility and the branch’s support lifetime.
IN DETAIL / 02
A successful API response may only acknowledge queued work. Check workers, delays, failures and scheduled commands. Long operations need understandable states.
Retries are bounded and safe: repeating a job must not charge a payment or create a document twice. Failed tasks retain enough context for investigation without exposing secrets in logs.
IN DETAIL / 03
Plan schema migrations alongside code changes. Removing a column can break an old version that is still running, so deployment order matters. Assess locking and duration for large tables.
Reverting code and restoring data are different operations. Before release, determine whether the old code supports the new schema, how new records will be preserved and when a forward fix is preferable to restoring a database.
IN DETAIL / 04
Check validation, permissions, timeouts and integration responses. Tests focus on meaningful rules: who may change an order, which transitions are allowed and what happens when a request is repeated.
Logs relate to individual operations without recording passwords or tokens. Documentation covers startup, environment variable names without secret values, queues and deployment. This reduces reliance on a single developer’s memory.
FAQ
Our main approach is to continue developing products we built. Projects from other teams are reviewed first: code, access and risks determine whether ongoing support is feasible.
No. Individual tasks can be agreed separately. Ongoing support suits a regular stream of changes and a planned backlog. Use and rollover of hours are defined in the contract.
We first identify impact and cause. Response times, working hours and urgent contact arrangements are agreed separately. Resolution time depends on the fault and external services.
A verified outcome, change description and report for the agreed scope. New functionality comes with updated instructions. Documentation depends on the task.
BIG FISH / MAINTENANCE
NEXT STEP
Tell us what you want to change or which problem to solve. We will start with the task and propose a suitable way to work.
Your enquiry has been sent. We will contact you to discuss the project.